Guarantee, Shipping & Return Policies

Our Iron Clad Guarantee.

All APC Group Inc. Retractable Extension Cord Reel products Include:
A 3 year limited manufacturer warranty plus 30-Day Money Back Guarantee return policy.

We want you to be completely satisfied with every purchase you make with us.

If, for any reason, you are not happy with your purchase please return it within 30 days for a full refund, less any applicable. shipping charges.


To return your purchase, please follow these steps:

1. Re-package the item along with all its parts in the box that it came in, or one appropriate for shipping.

2. Please return your item via an insured method and keep a copy of the tracking number until your refund has been processed.

3. Contact us by filling out this form. Please provide the reason for the return, and your contact information.

Contact Form

Please note that all fields followed by an asterisk must be filled in.
General Inquiry?
Fleet, Distributor, Retail or Re-seller inquires?
Need A Sample Sent For FREE 30 Day Evaluation?
Want To Buy - Model Number & How Many Units?

Please enter the word that you see below.